Terms and Conditions

Last updated: {29.01.2024}

Introduction

Welcome to TracknTake CMS, where we collaborate with third-party stores to host details of their products and inventory control systems. We value your privacy and are committed to protecting your personal information.

1. Information Collection

When you register as a store user on TracknTake, we collect your name, email address, and contact number to create your account and facilitate communication. We may also collect transactional information related to the products you sell through the platform.

2. Information Usage and Sharing

The information we collect is used to provide CMS services, including product listings and order fulfillment. We may share your contact information with customers to facilitate communication about their orders and deliveries.

3. Data Security

We use industry-standard encryption and secure data storage to protect your information from unauthorized access. In case of a data breach, we will promptly notify affected parties and take necessary steps to mitigate any potential damage.

4. User Rights and Options

You have the right to access and update your personal information in your account settings. If you wish to delete your account and personal data, you can contact our support team to make a request.

5. Data Retention

We retain your account information and transactional data as long as you maintain an active account on TracknTake. Once you close your account, we will securely delete or anonymize your data within 30 days, except where legal or regulatory requirements state otherwise.

6. Cookies and Tracking Technologies

TracknTake uses cookies to enhance your browsing experience and remember your preferences. You can adjust your browser settings to control cookie usage.

7. Third-Party Services

We use Google Analytics to analyze website traffic and usage patterns. Google Analytics may collect anonymous data through cookies, and you can review Google's privacy policy for more information.

8. International Data Transfers

By using TracknTake, you agree to the transfer of your information to our servers located in the United States and its processing in accordance with this Privacy Policy.

9. Children's Privacy

TracknTake is not intended for individuals under 18 years of age without parental consent. If we become aware of any personal information collected from children, we will delete it promptly.

10. Privacy Policy Changes

If we make significant changes to the Privacy Policy, we will notify you via email or through the platform. The revised Privacy Policy will take effect on the date specified in the notification.

11. Contact Information

For any inquiries or requests related to privacy, you can contact our support team at support@trackntake.com.

12. Consent and Acceptance

By clicking 'Accept' during the account registration process, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Terms of Use

By accessing or using TracknTake, you agree to comply with these terms of use.

5. Prohibited Content and Activities

  • Posting offensive, defamatory, or misleading information.
  • Selling counterfeit or illegal products.
  • Engaging in fraudulent activities or deceiving customers.
  • Circumventing platform fees or attempting to defraud the platform or users.
  • Uploading malicious software or engaging in hacking attempts.

6. Dispute Resolution and Mediation

Users agree to resolve disputes through informal negotiation or formal mediation facilitated by TracknTake before pursuing legal action.

7. Fees and Payments

Store users agree to a 3% commission on all payments received and an annual service fee of 59 EUR for marketplace services.

8. Limitations of Liability

TracknTake is not responsible for product quality or accuracy and limits liability to the total fees paid by the user in the six months prior to a claim.

9. Governing Law and Jurisdiction

All disputes will be governed by the laws of the jurisdiction where TracknTake operates, with exclusive jurisdiction in the courts of Palma de Mallorca.